Customer Service
On January 6th 2020 Standard Products Inc. and Stanpro Lighting Systems officially merged into STANPRO. Through this merger they have become one of the largest lighting companies in Canada with over 55 years of combined experience in the lighting industry. This experience allows customers to benefit from the unique knowledge of their lighting experts. As market leaders in their field, they have invested in a fully operational laboratory and necessary equipment, and employed qualified electronics experts. As a result they offer consistency of quality for the most complete offerings in the lighting industry.
Today STANPRO does not only offer lighting components, but rather provides complete lighting solutions (LED lamps and luminaires as well as traditional lighting products), concentrating on replacement, new construction, and retrofit business. Their goal is to provide lighting solutions that help their customers improve the quality of their lighting systems, enhance the overall ambiance, while reducing energy, maintenance and operating costs.
As a leader in the industry, STANPRO is proud to give back to its community: through its partnership with Habitat for Humanity Canada, through its Annual Donation Day, EFC Scholarship Program, and many other initiatives. In addition, like E.B. Horsman, STANPRO is a Platinum member and one of Canada’s Best Managed Companies.
To ensure strict quality control, STANPRO inspects and tests all new products in its own lab, evaluating dimming, operation temperature, aging, and all features to make sure we offer the best quality products. Also, STANPRO is constantly seeking unique solutions and work to better understand end user and installer needs when designing lighting products.
Lighting experts and the largest in the industry
STANPRO has the largest sales force in the industry, which allows them to be more present, not only at the distributor level but also with end-users and contractors. Their sales representatives work on active business development in the field and as experts in lighting, are also available to provide product training for distributors and contractors.
From product selection to energy and savings analysis
Not only does STANPRO offer a full range of innovative lighting solutions, backed by warranty, but also many services such as a free energy audit, fixture count, and lighting layout. Not to forget, STANPRO also oversees the paperwork for utility rebates. The lighting specialists at STANPRO work in conjunction with our distribution channel to propose the best solutions for our end-users.
STANPRO has been a trusted partner of E.B. Horsman & Son for over 14 years. By overseeing and recommending lighting solutions and providing extensive training for our staff, you can rest assure that you will be satisfied with your STANPRO lighting product. Our staff can help you choose the right product that best suits your need, whether it is LED or traditional lamps, and assist you throughout your project from start to finish. With STANPRO’s support, E.B. Horsman & Son is always able to get you the right products when you need them.
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Customer Service
1.888.467.7626