Customer Service
February 2023
Rack-A-Tiers Manufacturing designs and distributes innovative, specialty electrical tools.
It all started in Victoria, British Columbia, in 1994 when two professional electricians envisioned a better way to get the job done. From that vision, came the Rack-A-Tiers Wire Dispenser – the company’s first product (proudly made in Canada) that is now used by hundreds of thousands of electricians all over the world.
The success of the original Rack-A-Tiers Wire Dispenser inspired the company to develop and bring to market more innovative solutions to help electricians do their jobs faster, easier, and safer.
You would be surprised how many times the staff at Rack-A-Tiers hear electricians say, “I wish I thought of that” or “Hey, that is just like the solution I imagined”. Every year hundreds of tradesmen worldwide contact the B.C.-based factory with their inventions, prototypes, and drawings and sometimes it is just to share ideas of what problems in the field need solving. This is how Rack-A-Tiers grows its offering – using the old fashion way of listening to the customer.
Today, Rack-A-Tiers Manufacturing offers a catalogue of over 60 pages of innovative products, each solving real problems that electricians face every day. Some of the product categories include:
For over 12 years E.B. Horsman has partnered with Rack-A-Tiers Manufacturing knowing that Rack-A-Tiers will provide customers with a variety of unique quality products to increase workflow production. Most recently, Rack-A-Tiers and EBH partnered for a successful fundraiser that raised over $3,400 for Children’s Hospital Charities in Western Canada!
The invention of the lightbulb led to countless new lighting developments that have impacted the market. Here are some innovative lighting solutions offered by E.B. Horsman for commercial, industrial, and residential…
Customer Service
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